Verbal Interaction Diagram Pattern

If a group is able to recognize their mistakes and improve, failure is what can make a group successful. There are many tools that groups use to help them become successful.

Not only are outside evaluators essential to a group, but several groups can also analyze their verbal interaction by a specific diagram pattern. On page 256, figure 14.2 illustrates what the diagram looks like. Each time one member of the group speaks to another person, an arrow is drawn in the direction of the person whom they are speaking to. If the interactions between those two people happen again, the arrow is then marked with a line. By using this diagram, the group is able to determine the leader of the discussion and which of the members are not contributing as much.

If, for example, a certain person does not allow other members to contribute equally, input from the other members decrease. Input decreases because the group does not practice equifinality. If equifinality becomes a problem, groups only have a limited amount of solutions to the problem. As a result, the group’s chances for success also decline. The verbal interaction analysis diagram allows the members to identify their mistakes and improve on them for a successful outcome.